Insights Blog
Championing Transparency and Civic Engagement Worldwide
Highlights of successful programs in Africa, Central America, and Eastern Europe The premise of open government is straightforward and impactful: […]
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Insights Blog
Addressing Accessibility Barriers in the Digital Workplace
Digital Services Coalition Panel Recap By Mike Gifford, Senior Strategist at CivicActions The Digital Services Coalition (DSC) celebrated Global Accessibility Awareness […]
- Topics:
- Organizational Change ,
- Technology
Insights Blog
How to Build the Right Team for Growth
Tips for entrepreneurs and small businesses wanting to expand. by Beth McDonald, Cadmus Group I recently participated in a Red […]
- Topics:
- Organizational Change
Insights Blog
Using Civic Sector Apprenticeship to Meet Federal Workforce Needs
Helping the governments at all levels attract and retain workers. By Dina Klimkina, Program Director, The Council of State Governments […]
- Topics:
- Organizational Change
Insights Blog
CX Deep Dive
Meeting the needs of the Complete User By Joiwind Ronen, Cadmus At the recent Story Jam: Digital Transformation Edition,* I […]
Insights Blog
Stories of Digital Transformation
Inspire Learning and Action By Joiwind Ronen Over the past year we collected and shared stories of change and the […]
- Topics:
- Organizational Change
Insights Blog
A Dash of HCD, a Sprinkle of CX and Healthy Dose of Engagement Makes for Happy Customers!
Approach to Consumer Experience By Lee Frothingham I have been working in the customer experience (CX) field with the federal government […]
- Topics:
- Organizational Change
Insights Blog
Your Employees Know Great CX.
Just Ask Them! By Lee Frothingham I joined Wheelhouse Group*, I was the Chief Employee Retention Officer for a Fortune […]
- Topics:
- Organizational Change
Insights Blog
Why CIOs should invest in an accessible government
Guest Blog by Mike Gifford from CivicActions, our Digital Services Coalition Partner There is growing momentum around inclusion and accessibility […]
- Topics:
- Organizational Change
Insights Blog
Why I Invest in Inclusion (And how you can too)
Tips for Investing in Inclusion By Beth McDonald One of the first things we as leaders do is decide which […]
- Topics:
- Organizational Change
Insights Blog
The Future of Work
An Inclusive, Clean Energy Economy by Josh Christianson In 2020, I wrote about the promise of apprenticeship to help our […]
- Topics:
- Organizational Change
Stories of Change
What’s the First Step to Being a Great Leader? Be Yourself!
By Joiwind Ronen Over the last 18 months, we’ve all been stretched in new and often uncomfortable ways. As leaders […]
- Topics:
- Organizational Change
Insights Blog
How One IRS Executive Harnesses the Power of Meditation to Meet the Mission
Interview with Anne Shepherd, ACIO, IRS by Lee Frothingham Reprinted from Government Executive Magazine Anne Shepherd is a problem-solver. As […]
- Topics:
- Organizational Change