Case Studies
Advancing Sustainable Tourism Development in Asia
The Sustainable Tourism Development Initiative Sets a Powerful Example of Public and Private Sector Partnership Cadmus, through the United States-Support […]
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Case Study
Moving the Needle on DevOps Culture Change at the Internal Revenue Service
Taxpayer needs and growing demand on infrastructure required changing the way the IRS developed and delivered technology. The IT organization […]
- Topics:
- Stakeholder Engagement ,
- Technology
Case Study
Preparing 85,000 Internal Revenue Service Employees for a Cloud Upgrade
When IT planned to deploy the latest cloud-based Office 365 ProPlus suite of applications to more 85,000 employee workstations, they […]
- Topics:
- Organizational Change ,
- Technology
Case Study
Preparing IRS End Users for Technology Deployments
As the face of IT to more than 85,000 Internal Revenue Service employees and contractors, the User and Network Services […]
- Topics:
- Organizational Change ,
- Technology
Case Study
Improving CX to Better Support the US Mint’s Business
Increasing customer demand – both in scale and complexity – led the IT organization to focus on the skills, resources […]
- Topics:
- Technology
Case Study
Educating End Users on IT Self-Help Automation at the Internal Revenue Service
When the Internal Revenue Service sought to use AI to provide all 85,000 employees with 24/7 support, tools, training and […]
- Topics:
- Organizational Change ,
- Technology
Case Study
Driving DevOps Adoption Across Government
Cadmus has a vibrant partnership with The American Council for Technology (ACT) and Industry Advisory Council (IAC), known as ACT-IAC, […]
- Topics:
- Technology
Case Study
Designing CX to Increase Employment Pathways through the FutureWorks Initiative
People with disabilities have an unemployment rate that is historically more than double the national rate. The Office of Disability […]
Case Study
Overcoming Resistance to DevOps Adoption at the Internal Revenue Service
When the Internal Revenue Service launched its DevOps program, leaders soon realized they needed help overcoming internal resistance, following some […]
- Topics:
- Stakeholder Engagement ,
- Technology
Case Study
Building A National Coalition To Promote AI Fairness at Department of Labor
The Department of Labor recognizes that many employers are now using AI and other emerging technologies in the workplace. They […]
- Topics:
- Stakeholder Engagement ,
- Technology
Case Study
Standing up a Federal Cloud Programming Office at the Internal Revenue Service
Moving massive, newly modernized tax processing systems to a cloud environment represents one of the most significant, on-going IT challenges […]
- Topics:
- Organizational Change ,
- Technology