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Case Study
Developing the US Mint’s IT Strategic Roadmap

When the CIO needed a long-term strategic roadmap to define the processes and behaviors necessary for successful delivery of IT […]

Case Study
Ensuring IT Readiness for Tax Season at the Internal Revenue Service

Each year, the IT organization must prepare for and deliver the nation’s tax filing season and support mandates for new […]

Case Study
Advancing Workforce Development Initiatives at the Federal Aviation Administration

When the agency undertook a comprehensive effort to define its IT workforce of the future, they turned to us to […]

Case Study
Leading Stakeholder Adoption of a Nationwide Case Management System at Department of Justice

As part of a complex modernization initiative to phase out paper-based processes and implement a web-based case management system for […]

Case Study
Engaging Stakeholders in Major Treasury Technology Initiatives

When IT leadership at the Internal Revenue Service needed a partner to drive internal adoption of technology initiatives such as […]

Case Study
Helping Employees Embrace Cybersecurity Culture Change at the Bureau of the Fiscal Service

As the Bureau was standing up a modernized and centralized security center to proactively address cybersecurity operations, it recognized the […]

Case Study
Moving the Needle on DevOps Culture Change at the Internal Revenue Service

Taxpayer needs and growing demand on infrastructure required changing the way the IRS developed and delivered technology. The IT organization […]

Case Study
Preparing 85,000 Internal Revenue Service Employees for a Cloud Upgrade

When IT planned to deploy the latest cloud-based Office 365 ProPlus suite of applications to more 85,000 employee workstations, they […]

Case Study
Preparing IRS End Users for Technology Deployments

As the face of IT to more than 85,000 Internal Revenue Service employees and contractors, the User and Network Services […]

Case Study
Improving CX to Better Support the US Mint’s Business

Increasing customer demand – both in scale and complexity – led the IT organization to focus on the skills, resources […]

Case Study
Educating End Users on IT Self-Help Automation at the Internal Revenue Service

When the Internal Revenue Service sought to use AI to provide all 85,000 employees with 24/7 support, tools, training and […]

Case Study
Driving DevOps Adoption Across Government

Cadmus has a vibrant partnership with The American Council for Technology (ACT) and Industry Advisory Council (IAC), known as ACT-IAC, […]

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