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Case Study
Improving CX to Better Support the US Mint’s Business

Increasing customer demand – both in scale and complexity – led the IT organization to focus on the skills, resources […]

Case Study
Educating End Users on IT Self-Help Automation at the Internal Revenue Service

When the Internal Revenue Service sought to use AI to provide all 85,000 employees with 24/7 support, tools, training and […]

Case Study
Driving DevOps Adoption Across Government

Cadmus has a vibrant partnership with The American Council for Technology (ACT) and Industry Advisory Council (IAC), known as ACT-IAC, […]

Case Study
Designing CX to Increase Employment Pathways through the FutureWorks Initiative

People with disabilities have an unemployment rate that is historically more than double the national rate. The Office of Disability […]

Insights Blog
How to Make the Most of Your FEVS Data

By Beth McDonald If it’s not in your inbox right now, it’s coming—your FY19 Federal Employee Viewpoint Survey data. The […]

Insights Blog
You’re Not Uniquely Dysfunctional. Neither is Your DevOps Team

By Robin Camarote You’re hard on yourself. That’s where it starts. Under stress, your annoyance, frustration, and negative judgments about […]

Insights Blog
Virtual, Augmented, and Mixed Realities: How XR Will Shape How You Work

By Robin Camarote We know that employee engagement is important, yet it still falls through the cracks in our workdays. […]

Insights Blog
Power Through Vulnerability

The New Chapter in Leadership The buzz around DevOps is too often about tools that promise to increase speed, ease […]

Insights Blog
Creating Accessible Digital Communication

By Devin Boyle We draft documents, write emails, post to social media, create presentations. It’s just what we do. These […]

Insights Blog
Ensuring Continuity with Your Internal Customers in a Virtual World

By Lee Frothingham When the reality of COVID-19 began to sink in, it felt like everyone was flooding inboxes with […]

Insights Blog
Feeding Frenzy – Learning How to Love Feedback!

By Loretta Cooper Like saving for retirement or getting enough sleep, we know feedback is good for us. So why […]

Insights Blog
Getting Beyond Team Dynamics

Building Highly Effective Teams By Loretta Cooper Building effective teams is critical if we are going to solve the complex […]

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