Services - Water
Ensure clean, safe water for all

Water Services Overview

Ensure clean, safe water for all

Water touches nearly every aspect of human activity, which means it is uniquely vulnerable to harmful contaminants, including chemicals and microbial pathogens that can threaten everything from our rivers, lakes, and aquifers, to our drinking water taps. Effectively safeguarding water is a critical challenge for the U. S. Environmental Protection Agency (EPA), nonprofit organizations, and state and local agencies.

Since its inception, Cadmus has been at the forefront of helping clients secure clean water for the present and for decades to come. As the major support contractor for the EPA’s Office of Water, Cadmus is proud to have contributed to every major drinking water rule developed since 1983.

Discover how we can help you advance your mission.

Drinking Water

Deliver safe water from the source to the tap

Providing a steady supply of drinking water that meets all safety standards is vital to public health, but doing so requires thoughtful and strategic planning, effective treatment, and rigorous management.

Cadmus is proud to have helped government agencies at every level since our founding in 1983, including local communities, states, tribes, and the U.S. Environmental Protection Agency (EPA). Our experts have helped create effective policies, assess risks, plan for contingencies, gain health and safety insights, provide training, and perform compliance testing. Additionally, we’ve provided support in health sciences, engineering, survey research, regulatory analysis, and information systems. We’ve served as the largest primary contractor for the EPA’s Ground Water and Drinking Water program for several decades.

Explore our expertise and the extraordinary results we have helped clients like you achieve.


Effectively manage water bodies with multidisciplinary expertise

Healthy watersheds are vital for the environment, recreation, the economy, and public health. While pollution threats continue to grow from agriculture, development, pharmaceuticals, hydraulic fracturing, and climate change, Cadmus is helping our clients and the communities they serve achieve significant improvements in water quality and protections by employing sophisticated statistical analyses and evidence-based policy.

We are proud to serve federal, state, and local agencies in the protection and restoration of our lakes, rivers, and coastal waters. Our unique interdisciplinary expertise in hydrology, ecology, planning, and environmental data analysis gives us the capability to help clients develop innovative and practical watershed management solutions.

Explore our expertise and the extraordinary results we have helped clients like you achieve.

Water Security

Protect populations from an array of threats

Water is a uniquely vital and vulnerable resource, prone to contamination and disruption from climate and extreme weather events, other natural disasters, and intentional attacks. Achieving a state of drinking and waste water readiness and resilience requires a comprehensive and integrated approach.

Cadmus is proud to support government and utility clients with risk and resilience assessments, emergency preparedness and response planning, inundation mapping, training, tools, exercises and drills, and outreach support to engage utility and laboratory managers, first responders, businesses, and the community. Our multidisciplinary expertise in water, security, public health, climate, and communications gives us the ability to offer clients the comprehensive viewpoint critical to success, ensuring effective preparation, mitigation, and resilience.

Explore our expertise and the extraordinary results we have helped clients like you achieve.


Unite trusted experience and cutting-edge tools

Unlocking significant amounts of private and public capital is necessary to respond to global climate, energy, and economic development investment needs. In a world of competing priorities and finite resources, mobilizing investment requires new approaches to finance and reduce investor risks associated with critical environmental cleanup priorities or transformative clean energy initiatives.

Cadmus helps clients develop strategies for investor engagement and risk reduction, design and implement innovative financing programs, and manage environmental cost recovery and insurance claims. Our experts have experience working in institutional investing, asset management, project finance, public private partnerships, insurance, law, and policy.

Our innovative models and tools help governments and private sector organizations address barriers to finance and determine how, and where, to invest resources to remedy yesterday’s problems and implement tomorrow’s solutions.

Organizational Change Management

Becoming adept at change is critical, yet few things are more challenging

Effective change management is about navigating a moment in time, and then creating the organizational will, resilience, and muscle memory that encourage individuals and teams to embrace and adopt new ideas.

When we approach a change management project, we look beyond the initial catalyst for change. We know that change has a lifecycle and does not happen in a vacuum. A problem with change today could be a problem with communication or team dynamics or training tomorrow.

Our proprietary methodology enables us to help our clients strategically navigate their change initiatives so they can thrive and build a team who is adept at navigating change.

  • How an organization manages change—the strategies, approaches, and messaging used —can take a team who is resistant to change, and help them to embrace new ideas and become high performers.
  • The key to designing the right change management approach is to gain a deep understanding of the motivations and concerns of the various stakeholder groups. Effective change management creates a shift in behaviors, greater employee engagement, and enthusiasm for new, shared initiatives.

What we offer:

  • Strategic planning
  • Organizational assessment
  • Culture change
  • Organizational design
  • Change readiness
  • Change management
  • Employee engagement

Stakeholder Engagement and Communications

Inspire action with effective communication

An organization’s connection with its stakeholders is not a given; it’s earned. Whether we’re building community around a shared cause or facilitating engaging experiences online, understanding stakeholders’ motivations and concerns helps clients create intentional connections and harness the power of fully engaged stakeholders.

We pair winning outreach and relationship building strategies with proprietary approaches and actionable programming designed to engage and motivate your stakeholders and make an impact. Our communications expertise is backed by deep insight into our clients’ markets, creativity and best practice messaging and delivery, and a commitment to measuring effectiveness to ensure strategy leads to results.

What we offer

  • Stakeholder analysis
  • Strategic marketing and communications strategy
  • Message development
  • Communications execution
  • Event design and management

Workforce Transformation

Skilled people, aligned with an inspiring vision, will create lasting, positive change

Workforce Transformation. It sounds like a huge endeavor. But at its core, it’s about assessing and developing the talent within your organization and ensuring the right people with the right skills are in the right positions to deliver on your mission. It involves engaging your talented staff and creating opportunities for them to envision and execute solutions to your organization’s most complex challenges.

We help organizations evolve—for the better. Without question, doing it is hard; and it takes more than the right tools, or expertise, or processes. It requires thinking differently about your challenges and how to approach them.

At Cadmus, we go deeper to diagnose the root issue, identify gaps, and develop a tailored program that will deliver the results you are looking for. We work creatively to align people, actions, and results — driving both buy-in and adoption— and building on decades of experience in successful workforce transformation initiatives.

What we offer

  • Workforce planning and development
  • Diversity, equity, inclusion, and accessibility (DEIA)
  • Employee experience
  • Organizational development
  • Human capital IT solutions

Enterprise Optimization

Enterprise optimization is what we do and the outcome we deliver

No matter their size or mission, organizations are more effective and efficient when their strategies and goals—and the processes they rely on to achieve them—are well calibrated and well communicated. Enterprise optimization, therefore, is both a Cadmus offering and an outcome. It’s an integrated suite of services, tailored for an organization’s unique needs and designed to deliver results. It’s the way we help executives and their organizations define success, build the roadmap to get there, and meet the milestones along the way.

Too often, enterprise optimization is viewed as a rote process of metrics reporting and executive sign-off. Our methodology is effective because it encourages teams to surface issues and risks in a supported environment, engages people in collaborative discussion to resolve issues, and ensures accountability through the tracking of actions and a structured, consistent meeting cadence.

  • Well-run organizations have a visionary strategy, shared goals, and a set of clear priorities.
  • They put in place effective governance and performance measurement tools that drive collaboration and accountability—practices that become embedded in every aspect of their operations.
  • They choose partners that expertly navigate strategic and tactical activities; partners that develop a strategy and then roll up their sleeves to make it happen.

We work creatively to align people, actions, and results, driving both buy-in and adoption and building on decades of experience in successful business optimization initiatives.

What we offer

  • Strategic planning and roadmap development
  • IT/business performance management
  • Portfolio management
  • Program leadership and governance
  • Executive reporting

Inclusion and Accessibility

Building the society of tomorrow, today

Today’s leaders in government and industry are working together to build a future rooted in equity. Cadmus collaborates with our clients to create more diverse, equitable, inclusive, and accessible (DEIA) programs, services, and partnerships that support all people and the communities where they live.

We work across sectors to convene diverse stakeholders to co-create a shared vision. We then work together to dismantle barriers, prioritize equitable investments, provide technical assistance, and develop data-driven systems of accountability to measure success.

Additionally, we work within agencies and organizations to help build more diverse workforces, create cultures of belonging, and develop transparent systems that support career advancement. Through this approach, we help ensure that the products, services, and programs our clients create contribute to a more equitable future.

What we offer

  • Equity frameworks
  • DEIA culture building
  • Inclusive workforce development
  • Program and social equity
  • Partnership and supplier diversity
  • Accessibility services

Delivering Customer Experience

Creating the ideal customer experience is a marathon, not a sprint

Delivering exceptional CX requires passion, a customer-centric mindset, and deliberate planning and execution. Every experience, every touchpoint requires careful planning and execution to delight customers.

Companies such as Amazon, Apple and other innovators outpace their competitors because they relentlessly keep CX top-of-mind. They leverage best-in-class CX methodologies, personalization technology, AI and other tools that are changing customer expectations about how their experiences should feel. These companies understand that these investments will pay for themselves in reduced operating costs.

Federal agencies must keep pace by ensuring that their people, working in service of a compelling vision and a detailed CX roadmap, deliver the ideal experience time and time again. Together with your leadership team our experts will help define your CX vision, identify and engage with your customers, and design and facilitate journey mapping exercises using personas to pinpoint your most important customer interactions. We understand that designing successful CX campaigns isn’t about managing a checklist but producing a shift in thinking.

What we offer

  • CX assessments
  • Customer personas
  • Tailored communications
  • Removing barriers to service delivery
  • Continuous improvement, based on the voice of the customer
  • Tracking qualitative and quantitative metrics